Order Cancellation
Orders that have been processed and prepared for shipment:
Cancellation requests for such orders are subject to a 20% cancellation fee, which covers the costs associated with intercepting and returning the package.
Orders that have been shipped:
If you wish to cancel your order after it has been shipped, you will be responsible for the shipping costs. Once you refuse the item(s) and the product is returned to our warehouse, the amount will be refunded to your card, minus the shipping cost.
Cancellation requests for such orders are subject to a 20% cancellation fee, which covers the costs associated with intercepting and returning the package.
Orders that have been shipped:
If you wish to cancel your order after it has been shipped, you will be responsible for the shipping costs. Once you refuse the item(s) and the product is returned to our warehouse, the amount will be refunded to your card, minus the shipping cost.